Raymond is a trusted advisor in public transit with over 30 years of public transit experience in developing, coordinating, implementing, and managing projects, programs, and volunteer initiatives. He applies his expertise to help organizations and individuals build capacity to deliver on action plans that meet personal, professional and organizational goals. He has held key roles of increasing significance at three transit agencies. As Director of Training and Development with the Canadian Urban Transit Association, Raymond helped transit agencies across North America implement strategic solutions to meet corporate objectives.

As an accomplished performance and learning consultant and facilitator, Raymond is in high demand for his expertise in advancing capabilities of adult learners. He designs and develops engaging, interactive curricula aligned with learning objectives, stakeholder input, and existing learner competency levels. He excels at integrating multi-faceted learning methods, including e-learning, webinars, group settings, coaching programs and virtual support networks that assimilate seamlessly into operational constraints and budgets.

Raymond is a contributor to North American public transit research boards, committees and industry-shaping publications.