Transit agencies collect a wealth of data on their systems and how riders use and experience them. As transit ridership begins to recover from the pandemic, agencies are leveraging this data to provide more information to customers, make decisions about how their services can evolve, and to support multimodal travel. This webinar will explore how good data management can enable innovative strategies, including examples of how the MBTA has used a variety of data sources to inform service planning during the pandemic and recovery. We will also discuss how data sharing can connect transit agencies with partners that support agency functions and research.
Laura Riegel, Director of Data Strategy, MBTA
Cecilia Viggiano, Principal, EBP
Romic Aevaz, Policy Analyst, Eno Center for Transportation
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Laura is the Director of Data Strategy in the Office of Performance Management and Innovation (OPMI). Her role is to design and implement strategies to acquire, integrate, manage, govern, and share data to support effective data-driven decision making across the MBTA and MassDOT. She received a Master of Science in Transportation from the Massachusetts Institute of Technology with a focus on public transportation planning. Her thesis utilized innovative data analysis to enhance transportation planning in London, England.
Dr. Cecilia Viggiano is a Principal at EBP, where she helps lead the firm’s public transit practice and contributes to transportation research across modes. She has particular expertise in public transit data and its role in planning. With knowledge of both traditional and new mobility data sources, she works with clients to develop metrics that combine mobility, economic, and demographic data to answer policy questions, understand performance, and evaluate equity. As Principal Investigator for TCRP Report 213, she investigated data sharing in the context of partnerships between public transit agencies and private mobility service providers. She is currently leading TCRP G-18, a project that is developing public transit ITS data standards to support access to data for transit agencies across the United States. Dr. Viggiano has authored reports for APTA and TRB and published papers in Public Transport and the Transportation Research Record. She was a 2015 Eno Leadership Development Conference Fellow.