Events & Program Manager - The Eno Center for Transportation

Full-time, exempt, at-will
Salary Range: $55,000 – $68,000/annum commensurate with experience
Requires travel: 35%

About the internship:

The Eno Center for Transportation (“Eno”) is an independent, non-partisan think-tank headquartered in Washington, D.C. Our mission is two-fold: shape public debate on critical multimodal transportation issues and build a network of innovative transportation professionals. The leader in our field for a century, government and transportation leaders rely on Eno for timely research and an independent voice on policy issues; and trust us to deliver transformative, leading-edge learning experiences. Our policy work is credible, independent, and impactful. Our professional development programs are legacy: high-quality, well-respected, and in demand by transportation professionals. Since establishing our leadership training programs in 2003, Eno has instructed over 4500 leaders, many of whom are currently serving in helm positions in transportation. Our diverse team consists of talented, high-performing professionals in a collaborative environment.

Overview/Summary:

The Events and Program Manager is an indispensable member of the Eno team. This team member ensures Eno’s events are well-conceived, planned, and executed. The ideal candidate will have solid experience in managing all aspects of an event or program from pre-planning, determining resource needs, pre-event marketing, on-site coordination, to post-event follow-up. The portfolio of events includes professional development programs, business dinners, board meetings, policy-focused meetings and events, and receptions. In addition, this position provides administrative and logistical support across all Eno programs.

The Events and Program Manager reports to the Chief Learning Officer. The position is full-time, with occasional weekends and evenings required, and offers a competitive benefits package. In a typical year this position will travel up to 35% of the time. The position is based in Washington, D.C., and is temporarily authorized for remote work, though some job responsibilities will require in-office presence.

Job Responsibilities include, but are not limited to:

General Events and Program Support (25%):

Assist with designing, planning, and implementing events and programs
Communicate and coordinate all logistics to include: scout and inspect event venues, manage the venue procurement process, menu selection and room guarantees, audio visual/RFPs, event rentals, hotel room blocks and reservations, recruiting and confirming volunteers, videographer and photographer coordination, on-site event support, event data entry, and other event production responsibilities
Work with the Chief Learning Officer to hire and manage vendors, and purchase materials and equipment to execute events.
Supervise, interface, and provide general direction to venue staff to ensure event runs smoothly and attendees’ experience is optimal
Maintain, track, and update budgets for each event
Perform event registration including responding to attendees’ questions,
Create event materials such as handouts, signage, PowerPoints, etc.
Deliver excellent customer care: create/execute event communication plan;
Lead post-event debriefs with stakeholders; brainstorm and implement recommendations for improvement
Other duties as assigned

Direct Program Support (75%):

Includes aspects of job responsibilities detailed in the preceding section
Travel to and provide onsite support during program weeks
Assist with updating Eno’s web portal
Work with portfolio Program Managers to plan, coordinate and execute online training; facilitate web-based learning platforms
Conduct research and analysis for program planning and decision-making
Collect and compile program data; assist with writing performance reports
Create, track, and manage attendee enrollment and matriculation process
Negotiate, track, and manage vendor contracts with confidence
Manage leadership assessments (e.g., 360s) review process
Manage CEUs and certification process for program attendees
Assist with managing Eno’s CRM database to ensure data integrity:
Support Eno’s event/program invoicing and accounts receivable function
Other duties as assigned

Desired Knowledge, Skills and Abilities (KSAs):

Serve as the consummate professional in dress and appearance, punctuality, communication, and knowledge of the event management field
Ability to multitask and manage multiple projects and assignments, often with competing deadlines
Strong time management skills; attention to detail, and follow through
Critical and creative thinking, and strong problem solving skills
An unwavering commitment to executing with excellence
Ability to be a self-motivator, work independently; and take initiative
Superior interpersonal skills that enhance the ability to connect and build relationships with all stakeholders
Highly organized and detail-oriented with advanced writing, editing, and communication skills
Knowledge of CRM (customer relationship management) systems
Proficiency with Microsoft Office, particularly Word, Excel, and PowerPoint
Ability to quickly learn and adapt to programs, audiences, stakeholders
Ability to work flexibly, collaboratively and interdependently with others in dynamic, fast-paced, small team environment

Qualifications:

Associate or Bachelor’s degree preferably in Hospitality Management, Marketing, Business, Communications or related field
Certification in Event Management or Meeting Planner preferred
Minimum 4 years’ experience planning and executing events of varying sizes and complexity
Demonstrated project management skills is strongly preferred
Experience with managing program/event budgets

Essential Functions (Physical):

Applicants must be able to:

Stand, sit, or walk for long periods of time during programs/events
Lift or carry boxes and equipment up to 40 pounds
Work a variety of hours/schedules to accommodate events
Exercise manual dexterity and fine motor coordination
Exercise visual-motor coordination
Bend at the waist, kneel, reach (25% of job function)

To express interest in the position, send cover letter and resume outlining your unique fit for the position. Please send your applications to Alisha Robinson at: ARobinson@enotrans.org. Recruitment for this position is open until filled.

The Eno Center for Transportation provides equal employment opportunity to all employees and applicants for employment without regard to their actual or perceived race, color, religion, sex, national origin, age, disability, citizenship status, family responsibilities, gender identity or expression, genetic information, political affiliation, veteran status, or any other prohibited basis of discrimination as required by law.

Statement on Vaccination, Testing, and Face Covering:

Vaccination is a vital tool to reduce the presence and severity of COVID-19 cases in the workplace, communities, and the nation as a whole. Eno Center for Transportation requires all employees to be fully vaccinated for COVID-19 to protect themselves and other employees. In cases where vaccination may be contraindicated for medical necessity, employees may submit a request for reasonable accommodation. However, in any case, employees must comply with Eno’s employment policies and applicable federal, state and/or local laws which may include regular testing and face covering requirements.

Eno is an independent, non-partisan think-tank that shapes public debate on critical multimodal transportation issues and builds an innovative network of transportation professionals.

1629 K Street NW, Suite 200
Washington, DC 20006
P: 202.879.4700

publicaffairs@enotrans.org